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Frequently Asked Questions

How do I determine the right size fit of products?

Refer to the sizing guide provided here for different jewellery products.

Can sold out products be restocked?

Please contact us to inquire about restocking plans. Some items may be replenished due to popular demand or seasonal availability. Sign up for notifications to stay informed about restocking updates.

Is it possible to buy at wholesale rates?

Please visit our website and navigate to the "Contact Us" page. Bulk purchasing often qualifies for discounted rates. Discuss terms and minimum order quantities for the best deals.

Can I see more pictures or videos of the jewellery from different angles?

Reach out to us directly to request more specific views or angles. Follow our social media accounts for regular updates on our jewelry pieces.

Do you offer customization or styling options?

Absolutely, we take pride in offering customization and styling options tailored to your preferences and needs. From selecting gemstones to adjusting sizes, we work closely with you to ensure every detail reflects your individual taste and personality. Don't hesitate to reach out and explore the endless possibilities of creating your perfect piece of jewelry.

How does international shipping work?

Shipping costs are weight dependent. Certain remote locations or international surcharges may incur extra charges. These additional fees, related to remote location or other factors, could be applied before shipment. Customers will be informed of any additional charges prior to shipping. Tracking options are typically available to monitor the shipment's progress throughout its journey.

Do you offer gift wrapping or special packaging options?

Yes, we offer gift wrapping and special packaging options. You can select these during the checkout process to add a personalized touch to your gift. Our packaging ensures your item is beautifully presented and ready for gifting straight out of the box.

How should I care for and clean the jewellery?

Avoid exposing it to water, moisture, and chemicals to prevent tarnishing. Use a soft, dry cloth to gently wipe away any dirt or residueb after each wear. Store it in a cool, dry place away from direct sunlight to maintain its appearance and longevity. Avoid contact with perfumes, lotions, and hairspray to prevent discoloration.

Are there any promotions or discounts available?

Visit our website for current deals. Sign up for our newsletter to receive updates on exclusive discounts and special offers. Follow our social media channels for announcements on upcoming promotions and limited-time discounts. You can connect with us in WhatsApp or call at 9789906281

Can I track my order once it has been shipped?

Yes, once your order has been shipped: You will receive a tracking number via email or text message. Use this tracking number on the courier's website to monitor your package's status. Tracking allows you to see the current location and estimated delivery date of your order.

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